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Privacy Policy
Effective Date: 29 January 2026
Refocus Portrait Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, contact us, or otherwise interact with us online or offline.
If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Mailing address
Information submitted through contact forms, applications, or inquiries
Communication preferences
Automatically Collected Information
When you access our website, we may automatically collect certain information, including:
IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on the site
Referring URLs
This information is used for website functionality, security, analytics, and performance improvements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website, understand visitor behavior, and support marketing and advertising efforts.
Cookies are small data files stored on your device. Tracking technologies may include cookies, pixels, tags, scripts, or similar technologies.
Types of Cookies We Use
Essential cookies for core site functionality
Analytics and performance cookies to understand site usage
Functional cookies to remember user preferences
Marketing and advertising cookies to measure campaign effectiveness
Where required by law, non-essential cookies are used only with consent.
SMS Communications and Opt-In
If you provide your mobile phone number to us through our website, forms, booking systems, or other communication methods, you are opting in to receive SMS messages from Refocus Portrait Studio.
SMS messages may include:
Responses to inquiries
Appointment confirmations or reminders
Session-related updates
Customer service communications
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us directly to request removal from SMS communications.
Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of personal information, including mobile phone numbers and SMS consent data, will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
Information may be shared only with service providers who assist us in operating our services (such as messaging or hosting providers), and only for the purpose of delivering those services on our behalf.
How We Use Your Information
We may use the information we collect to:
Respond to inquiries and provide customer support
Schedule and manage photography services
Send service-related communications
Improve our website and services
Comply with legal obligations
Disclosure of Your Information
We do not sell your personal information.
We may disclose information only:
To trusted service providers who perform services on our behalf
To comply with legal or regulatory requirements
To protect our rights, safety, or property
All service providers are required to maintain the confidentiality and security of your information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes.
Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Request correction or deletion
Opt out of certain data processing activities
To exercise your rights, contact us using the information below.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be guaranteed to be 100% secure.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Refocus Portrait Studio
439 E Preston St
Baltimore, MD 21202
United States
Phone: +1 410-268-1590
Email: studio@refocus.world